Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Policy
We are committed to ensuring the satisfaction of our customers. If you are not completely satisfied with your purchase, you may return the unsoiled and unused clothing to us within 14 days of receipt for a full refund, less the cost of shipping.
Conditions for Return:
- Items must be returned within 14 days from the date you receive your order.
- Clothing must be in its original, unused, and unsoiled condition.
- Items must be returned with all original tags attached and must be in their original packaging.
Process for Return:
- Contact our customer service team to initiate the return process and receive a Return Merchandise Authorization (RMA) number.
- Securely package the item(s) you wish to return, including any paperwork, parts, and accessories.
- Mark the RMA number clearly on the outside of the return package.
- Send the returning items using a traceable shipping method. Please note that you will be responsible for the return shipping cost.
- Once we receive and inspect the returned item(s), we will process your refund. Please allow a standard processing time for the credit to appear on your account.
Please note that returns that do not meet the above conditions may not be eligible for a refund. We reserve the right to refuse a return or charge a restocking fee if the returned merchandise does not meet these criteria.
Exclusions:
This return policy does not apply to items that have been stated as non-returnable at the time of purchase.
Contact Information:
For any questions regarding returns or to initiate a return, please contact our customer service team at Alaska Jiu-Jitsu.
We appreciate your business and want to make your return process as smooth as possible. Thank you for shopping with us!